Communication Skills

Program presentation

There are inherent challenges in communication wherever people are present.

Apparently simple, an effective, valuable communication requires a voluntary, ongoing effort and appropriate training.

Who is this program designed for?

Each person who wants to better get along with his fellow humans.

What questions does the program answer?

  • What do we need to know about the other person?
  • What do we need to know about the ourselves?
  • What are the factors influencing the communication?
  • What does being different mean?
  • How do we communicate in groups?
  • How do I formulate a delicate message?
  • What do we do when we have different opinions?
  • How do I listen when I disagree? What do I think then so that I can go on communicating?
  • How do we communicate in difficult situations?
  • Can I communicate with anyone?

Program structure / Addressed topics

  1. Life positions
  2. The basic model of communication
  3. Barriers to communication
  4. Types of personality
  5. The influence of convictions on communication
  6. The APA model (Aggressive – Passive – Assertive)
  7. Assertiveness: motivation and techniques
  8. Types of listening
  9. Opening of communication channels – connection
  10. Types of questions and their role in communication
  11. Levels of communication – verbal, non-verbal (paralanguange)

Why Communication Skills with INSPIRES?

Vast Experience

Our consultants have trained more than 70.000 people from various organizations from Romania and abroad.

Unique style

The combination of a vivid, alert, informal presentation style with the provision of relevant examples, good quality humour and pragmatism provides the guarantee of a memorable course experience.

Concrete results in the organization

The long-term impact of the sessions held by the INSPIRES consultants is reinforced by customer feedback over time.

Improve your communication skills, learn how to communicate more effectively in the workplace to achieve your goals!
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